The health and safety of our clients and staff is our top priority as we continue to closely monitor the impacts of COVID-19. Protecting your health and safety will continue to remain our focus as we begin to reopen and expand in-person services over time. On May 14th, the Ontario government announced the initial phase (Stage 1) of restarting community healthcare services amongst other services across the province. While the Ontario government included the gradual reopening of various services including in-person mental health and addiction services, we want to be clear with our community that this reopening will happen progressively over the next few weeks and months. It will not happen all at once on Tuesday, May 19th, 2020. We are working hard to reopen our doors to our community, but we will only do this once it is safe to do so. We are actively working to ensure we can meet the criteria established by the Ontario government to keep you and our staff safe, including our ability to:
• Minimize the risk of spreading the virus within the organization;• Conduct mental health and addiction services remotely;• Adjust our services to meet physical distancing, enhanced hygiene measures, cleaning, screening our staff and clients;• Access to personal protective equipment (PPE); and• Ensure the implementation of new health and safety standards to support us during this challenging time.
In the interim, we will continue to offer virtual and phone services as we have been over the past few weeks. Face-to-face services are offered for some clients, for urgent reasons. You can continue to connect with us or book an appointment by calling 613-361-6363.We will do our best to keep you informed of our plans to restart in-person services. Please continue to visit our website for up-to-date information about services. We appreciate your patience and understanding during this challenging time. _______________________
During these challenging times...
In response to the COVID-19 pandemic, Community Addiction and Mental Health Services is adapting its approach to protect staff, clients, families and members of our community. All services continue to run, providing essential support for those in need during this stressful time. “We have the infrastructure in place to remain an important lifeline for the community. We know this is a challenging time for everyone and our team is here to serve,” said Christine Penney, Vice-President of Community Programs at CCH. “We want people to know – we’re here for you, we’re adapting to COVID-19, we’re still accepting patients and working through our waitlist.” To best support clients across SDG and Akwesasne, counselling and therapy programs are currently being conducted by phone, rather than at CCH’s Community Addiction and Mental Health Centre. Video conferencing will soon be offered to clients as a next step.
Cornwall Community Hospital’s (CCH) Addiction and Mental Health Services offer a wide variety of services to meet the needs of individuals within our catchment's area of 75 000 people.
Patient and caregiver experience advisors
Mental Health Crisis Line: 1-866-996-0991 (16 years and up)