CCH Achieves Milestone in Digital Integration of Community Program and Acute Care Health Records
2024-05-02
Cornwall Community
Hospital (CCH) has achieved a significant milestone in digital integration,
merging acute care and community service health records via the Oracle Health
electronic health record (EHR) system for Community Addiction and Mental Health
Services (CAMHS). As of February 2024, all CAMHS programs are fully operational
within the Oracle Health EHR. This integration is expected to enhance patient
and client outcomes by enabling comprehensive and coordinated care across acute
and community settings, while ensuring optimal security for safeguarding
patient and client information.
Although CCH's acute
care services at 840 McConnell Avenue implemented the Oracle Health EHR system
in 2016, the CAMHS Centre, situated adjacent to the hospital and opened in
2017, operated on a different system. This situation presented numerous challenges,
especially for clients who access the hospital's acute care services, such as
the emergency department or inpatient mental health unit.
Now, with the system
extended to the CAMHS Centre, as well as its programs offsite, including the
Day Treatment Centre in Ingleside, Safe Bed Program at Riverview Manor, and St.
Denis Residential Addictions Treatment Centre, all facilities, programs, and
people are seamlessly connected through a single, secure system. This enables
real-time access to comprehensive health records across sites, promoting
patient-centered collaboration among staff and physicians for improved care
outcomes.
“For the past 20 years,
CCH has prioritized integrated care within our community, guided by our vision
to provide Exceptional Care. Always.,” said Jeanette Despatie, CCH
President and Chief Executive Officer. “This digital consolidation of health
records enhances our commitment to innovation and health system integration,
enabling sustainable care models to address evolving community needs.”
“I am thrilled about
the positive impact that the introduction of the Oracle Health EHR system for
CAMHS programs will have on our staff, physicians, clients and patients,” said
Christine Penney, Vice President of Community Programs at CCH. “People can expect
the same high-quality, compassionate services, now with smoother transitions
between different healthcare settings, ensuring continuity of care and reducing
the likelihood of gaps or disruptions in their treatment plans.”
“With Oracle’s open and
connected technology, we’re focused on helping hospitals and health systems,
like CCH, streamline administrative tasks to reduce clinician burden, provide
them with real-time information to make data-informed care decisions, and free
up more time to spend with patients,” said Erin O’Halloran, vice president,
Canada, Oracle Health. “CCH is embracing digitization and continually evolving
to address its community’s health needs, and we look forward to our continued
collaboration.”
Since 2016, CCH has
established itself as one of Canada's fully digitally integrated community
hospitals, delivering significant clinical and operational benefits. This
latest integration, coupled with the recent expansion of the Oracle
Health EHR system to facilitate patient record sharing with local Long-Term
Care facilities through the Ontario eHub network, reaffirms CCH's continuous
dedication to digital health innovation and integration aimed at enhancing
patient-centered care.
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