Professional Practice Model

What is a Professional Practice Model?

A Professional Practice Model (PPM) is the driving force of clinical care. It is a schematic description of a theory, phenomenon, or system that depicts how regulated professionals practice, collaborate, communicate, and develop professionally to provide the highest quality care possible. 

Cornwall Community Hospital’s PPM, The Heart of Exceptional Care, was developed following several months of engagement with our patient-facing staff and physicians as well as patient and family advisors. 

The final model represents our collective voices and priorities as a collaborative care team, aligning directly with CCH’s Mission and ICARE values, and will lead the way for continuous quality improvement driven by frontline initiatives.


Our Model Depicts:

  • Working as a Team: We use collaborative design and care approaches to deliver exceptional care to every patient, every time.
  • Patients Come First: We focus on patient safety and excellent patient outcomes as the foundation of all we do. Valuing the patient experience and creating effective processes to measure, evaluate and continuously improve.
  • Empowering our Practice: We share our knowledge to develop professionally. We care for patients the way we expect to be cared for.
  • Caring Hearts: We care for patients with maturing models of care delivery that includes the holistic patient approach.
  • Valued Relationships: We always celebrate each other and build relationships making strong ties with a collaborative approach.
This model becomes everything that we do to improve care outcomes and guide our principles for professional practice, care delivery and education.