Mental Health Services

Mental Health Crisis Line/Mobile Crisis Team

There are two components to the mental health crisis response in the community to help people with serious mental health problems. This could include situational crisis, psychosis, severe depression or anxiety, or suicidal thoughts (not needing immediate medical attention).

If your substance use/addiction or mental health needs are a medical emergency, or if there is a concern you might hurt yourself or someone else, contact 9-1-1, or go to your nearest hospital emergency department. 

You can also contact a crisis line:
  • For adults (16+): 24/7 Mental Health Crisis Line at 1-866-996-0991 or 613-722-6914 (
  • For youth (under 16): 24/7 Child, Youth and Family Crisis Line for Eastern Ontario at 1-877-377-7775 (

If required, individuals may be directly transferred to the Mobile Crisis Team. The Mobile Crisis Team works closely with hospital, police, psychiatrists and hospital emergency rooms to ensure a safe and comprehensive response, keeping individuals in the safety of their communities when this is the proper course of action. Professionals in the community are provided with a direct phone number to the Mobile Crisis Team.